RETURN POLICY

The Sporting Gent accepts returns for a full refund in the original method of payment within 15 days of purchase or 30 days for store credit. Items must be unworn, unwashed, with the original manufacturers tags attached. Customized items or special orders, items which have been altered, purchased on Final Sale or Last Shot, are not eligible for a return or refund. Returned items that are considered in an unsellable condition will not be accepted.

Under certain circumstances we may deduct the cost of the inbound shipping from your refund or asses a 10% restocking fee to your return.

To begin your return or exchange, please click this link.  If you do not have an account, you may be required to create an account to begin the return process. To create an account, with the email you used to place the original order, please click here. Please allow up to two (2) business days for your return to be processed once received.

 

 

EXCHANGE POLICY

The Sporting Gent accepts exchanges as long as the original item is not a custom item, marked as Final Sale or Last Shot, has not been altered, is not visibly worn, has not been washed or damaged and has the original tags still attached. The exchange must be within 30 days of purchase.

Exchanges are not processed until the returned product is received back, consequently your chosen item(s) may be out of stock at the time of processing. If a desired exchange product is out of stock, a refund will be made to the original form of payment for the amount of the returned product. In order to ensure the replacement item does not go out of stock, please consider returning your item by following the Returns procedures and placing a new order for the replacement item.

To initiate an exchange, please click this link. Please follow the onscreen steps to begin your exchange. You can always holler at us by calling the Shopkeeper at (704) 896-5600 or emailing us. If you did not create an account during checkout, you can do so here.

Note: You must use the email you used during checkout to be able to find your order when creating an account.