As the Lead Shopkeeper in our sales department, you will play a crucial role in driving the success of our ecommerce store. Your primary responsibility will be to oversee and manage all aspects of the sales process, ensuring that our customers have a seamless and enjoyable shopping experience.

Key Responsibilities:

• Lead and motivate a team of sales associates to achieve sales targets and provide exceptional customer service
• Develop and implement effective sales strategies to increase revenue and market share
• Monitor and analyze sales data to identify trends and opportunities for improvement
• Collaborate with other departments, such as marketing and operations, to optimize the customer journey and enhance the overall shopping experience
• Stay up-to-date with industry trends and competitor activities to maintain a competitive edge
• Train and onboard new sales associates, ensuring they have the knowledge and skills to succeed
• Handle customer inquiries and resolve any issues or complaints in a professional and timely manner

Qualifications:

• Prior experience in a sales leadership role, preferably in the ecommerce industry
• Proven track record of achieving sales targets and driving revenue growth
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Ability to effectively manage a team and prioritize tasks
• Proficient in using sales software and CRM systems
• Passionate about delivering exceptional customer service

If you are a results-driven individual with a passion for sales and a desire to lead a high-performing team, we would love to hear from you. Join our team as the Lead Shopkeeper and help us take our ecommerce store to new heights!