ShippingShipping charges are computed at time of checkout and are based on rates in effect at that time. These rates are subject to change. Occasionally, we may run promotional discounts on shipping. Yeti coolers are not eligible for any free shipping discount.
Thank you for shopping with The Sporting Gent, purveyors of the sporting lifestyle. It's not only our mission to support everyone in their own mission to become a Sporting Gent, but to also make sure you are always satisfied with your experience and your purchase. If for any reason your purchase does not meet your expectations, please do not hesitate to contact us at email@example.com.
Please note: Many of our goods are produced in limited quantities and may sell out. If this does occur, we will notify you via email. Please also be aware that your order may ship in more than one package. If this is the case, we will send you a tracking number for each package via email.
Due to the seasonality of our product, returns are allowed within 30 days of confirmed receipt by the selected carrier for STORE CREDIT ONLY.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, UNWORN and UNWASHED.
Customers must pay return shipping charges. We will ship exchanges to addresses within the United States at our expense. Customers outside of the U.S. are responsible for all shipping charges, duty and taxes, for both returns and exchanges. When shipping, please insure your package for its full value.
If you are returning an item to us, please include your contact information in the package. Your contact information should include your full name, a return address, daytime telephone number and/or email address. Please explain the reason for the return and the outcome you desire. Please address your package as follows:
The Sporting Gent, ATTN: Returns, 2848 Selwyn Ave., Charlotte, NC 28209
Non-Returnable Items Include:
- Gift Cards
- Discounted Merchandise or Items Purchased on Sale
- Health and Personal Care Items
- Free and Promotional Merchandise
To do a return in-store, simply bring it to our Charlotte location with your receipt, with all tags attached, unworn and unwashed.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the return is within our policy, it will be processed, and store credit will automatically be issued to you. You may use you store credit either online or in-store.
If you send a return but don't hear back within 2 weeks, please contact us at firstname.lastname@example.org.
To return your product, you should mail your product to: 2848 Selwyn Avenue, Charlotte, North Carolina, 28209
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.